Frequently Asked Questions
❓ Can I get my logo on the products?
Sure. We also provide custom packaging design.
❓ Can I get a sample order first?
Sure, sample order is accepted.
❓ What is the warranty period for your products?
Our products come with a 6-month warranty. If there is any issue caused on our part, we will send replacements for free.
❓ What are the delivery times for orders?
For small orders, delivery takes about 2-3 working days once the payment is confirmed.
❓ Which shipping methods do you support?
We support shipment via major carriers including EMS, DHL, TNT, FEDEX, and UPS.
❓ What is the step-by-step ordering process?
First, send a message with the model, quantity, and requirements. We will then issue a Proforma Invoice. Once payment is confirmed, production is arranged, and goods will be delivered upon completion.